Frequently Asked Questions

It’s natural to have questions, especially when you’re making a decision relating to the welfare of your little ones. Here’s a selection of those most frequently asked.

We open from 7:30am until 6:00pm all year round excluding bank holidays, Christmas Eve afternoon & New Years Eve afternoon. Our morning session is until 12:30pm and our afternoon session begins at 1:00pm.

Two weeks’ worth of fees along with your completed Enrolment Form secures your place or £200.00, whichever is the lesser amount. This is non-refundable and includes a £20 registration fee.

Fees must be paid monthly and in advance by the first day of every month. Failure to pay on time may result in late payment charges being added to your account.

We accept payment by Cash, Cheque, Standing Order, Internet Banking, Card Payment, Childcare Vouchers, Tax Free Childcare and/or National Education Grant

If you start part way through a month your fees are charged sessional for the first month then annualised for the following months using the formula below.

Cost per week  x  52 / 12

Yes there is a 10% discount on the lowest fee paying child.

All 3 and 4 year olds become eligible for the National Educational Grant the term after their third birthday. At Daisy Maisies the grant is spread over 52 weeks. Please ask the Nursery Manager for further information.

Yes but there are criteria that need to be met. You can either be referred to us or we can make a referral on your behalf and this is spread over 52 weeks.

During bank holidays, Christmas Eve afternoon, New Years Eve afternoon and any absence from nursery, fees are payable.

Yes provided that they have had at least two doses of the antibiotics and are well enough to attend nursery. However we can only administer medicine if it has been prescribed by a doctor. The prescription label must be clearly showing. (In some circumstances the prescription label is on the medicine box). A consent form must be completed prior to the medicine being administered.

We gain prior written consent to administer Calpol in an emergency. The emergency dose will be provided by the nursery but after that we request parents/carers to provide if deemed necessary.

Calpol can be administered for a short period of time to provide relief for minor ailments. If the nursery feels that the child would benefit from medical attention rather than non prescribed medicine we reserve the right to refuse admission.

We recommend parents/carers to provide the Calpol in the sachets where ever possible.

A full calendar months notice needs to be given in writing when leaving the nursery i.e if you give notice on the first day of the month you will be liable for the fees until the end of the month but if notice is given on the 2nd of the month you will be liable for the fees until the end of the following month. These fees apply whether or not your child attends the nursery.

Unfortunately, due to staffing, sessions cannot be swapped. However, if extra time at nursery is required then we will try to accommodate this. All extra sessions must be paid for in advance.

On the Enrolment Form you are asked to provide other contacts who are authorised to collect your child along with a password and photograph. Where possible we do also ask to be introduced to any other authorised contacts. We also ask you to inform us each day if anybody other than yourself is collecting your child.

Yes please and can you please ensure that all clothes and shoes are labelled with your child’s name.

We request that items brought to nursery are necessary, such as spare clothes, dummies etc. If your child has a comforter that they wish to bring we ask that it is brought in freshly washed and left at nursery to help prevent cross contamination. The nursery will not be held responsible for any damaged or missing items.